Totango’s founders were precursors when they built their company back in 2010 with a strong focus on product usage.
Since then, they have built a great composable Customer Success platform with is much more than a simple static tool that looked like a CRM - like previous CS tools. Successeve and Totango are quite similar when you consider features, but since its creation Totango has always focused on enterprises, not SMBs.
So if you are a small to medium SaaS business and are looking for an alternative to Totango with more flexibility and scalability, here are some good reasons you should consider Successeve.