Scoring and Analytics software to help teams get a deeper understanding of their customers behavior, patterns and satisfaction all along their journey - all-on-one actionable, easy-to-use platform.
Features
Create custom ratios and KPIs to track the activity and success in your customers’ teams. Measure your customers activity with powerful signals and provide your team actionable scores. Help your team get a better understanding of the usage of your product with behavior-based analytics - at both contact and account levels.
Understand user behavior with all-in-one-place metrics, trends and KPIs.
Pre-built templates: Use Successeve SaaS dashboards to monitor all of your product's key performance indicators in one place.
Custom builder: Unlike business intelligence (BI) dashboards, they're easy to customize and the data updates in real time, so your whole team can make decisions with the latest numbers.
Filter and analyze groups of accounts or contacts
Know what works and leverage your data to constantly improve.
Cohort analysis: Visualize differences in cohort behaviors and analyze how these differences affect engagement, conversion, and retention—quickly and easily.
Custom segments: Segment on any attribute,cohort, or action to perform the most sophisticated analysis.
Assess your B2B account health.
Successeve aggregates contacts events to their accounts.
Account lifecycle: Track the customer journey for key accounts and focus on health and behaviors at the most critical stages.
Cohort behavior: With deeper engagement and retention insights, you can better understand customer adoption and spot accounts ripe for an additional training session.
Most Popular Features
360° Profiles
In one screen visualize contact and account profile information.
Health Scores
Identify the Health of each customer at each stage of their journey.
Dashboard
Create powerful dashboards with predefined widgets.
Notifications
Get notifications on major events via Email, Slack.
Unified Inbox
Centralize all customers activities and exchanges in one place.
Integrations
Integrate with major CRM, HelpDesk, No coding required