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Detect Expansion Opportunities

Detect Expansion Opportunities

Identify customers qualifying for higher plan due to usage expansion or need of additional features.

Why detecting Expansion Opportunities?

  • Find additional revenues streams
  • Increase your revenues
  • Increase your customers satisfaction

After having properly adopted your solutions your customers should expand their usage and either reach the limits of their current plan or be looking for additional features.

Identifying these customers will help your team build a pipeline of expansion opportunities so you can grow alongside your customers’ success and growth.

Identify customers qualifying for higher plan due to usage expansion or need of additional features.

In average, our customers increased their revenues by 30%

Recommended views and triggers

Playbooks

  • Expansion opportunity conversion


Workflows

  • Upsell email campaign

Recommended Automation

Segments

High Touch Customers qualifying for expansion

  • Upper plan feature access attempt
  • Usage metrics > 90%

Self-service customers qualifying for expansion

  • Upper plan feature access attempt
  • Usage metrics > 90%
Pipeline by Stages in product-led growth
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