Detect Expansion Opportunities
Identify customers qualifying for higher plan due to usage expansion or need of additional features.
Why monitoring your customers’ loyalty?
- Find additional revenues streams
- Increase your revenues
- Increase your customers satisfaction
After having properly adopted your solutions your customers should expand their usage and either reach the limits of their current plan or be looking for additional features.
Identifying these customers will help your team build a pipeline of expansion opportunities so you can grow alongside your customers’ success and growth.
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In average, our customers increased their revenues by 30%
Recommended views and triggers
Playbooks
- Expansion opportunity conversion
Workflows
- Upsell email campaign
Recommended Automation
Segments
High Touch Customers qualifying for expansion
- Upper plan feature access attempt
- Usage metrics > 90%
Self-service customers qualifying for expansion
- Upper plan feature access attempt
- Usage metrics > 90%
