Turn your Customer Success into Revenues

Customer Success Platform for SaaS Companies.

Ensure the success of your customers while driving your growth by preventing your churn and increasing your customer retention and expansion.

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Over 200+ teams worldwide rely on us.

Finally a Customer Success Platform
that provides instant results

Customize widgets to keep track of the most important KPIs
Get instant view of your teams performance
Share real-time insights with your teams
Know and roll out what you should do next
Stay aware of all customer communications
Be alerted when something important happens
Identify usage patterns, combining satisfaction, product usage and much more
Build behavior & milestone-based automations
Analyze usage patterns on specific lists of contacts and accounts
Build powerful health scores and stages
Get a real-time view of your customers health
Trigger appropriate actions to your onboarding, expansion opportunities and renewals
Combine your customers scores to your process
Improve your revenue forecasting
Stay up to date, at any time
Easily keep track of your customers health
Identify steps to be improved in your lifecycle
Compare your teams performance
Build powerful processes for high retention
Help your team follow-up properly with your qualified leads
Facilitate teams handovers
Ensure retention with impactful engagement
Scale your outreach with powerful email drip campaigns
Automate your dunning process
Build custom dashboards to track and optimize your customer journey and satisfaction
Centralize customers notifications, updates and actions including tasks and playbooks
Sort out your customers according to the most complex conditions
Score the health your customer all along their journey
Implement powerful processes to make sure your customers renew
Leverage pre-built reports to help you achieve your goals
Create your own Playbooks and adapt them to your needs and those of your collaborators
Create Workflows to suit your needs, so that you can keep track of each and every one of your customers

Get a full picture of your customers with 360 customer profiles

Feed your team with the mandatory customer-related data to properly engage with your customers when they need it the most.

Build better customer management strategies

Adapt your engagement to your customers satisfaction, health score, and lifecycle stage.

Build up your retention

Properly educated signups who already experienced your value will be more likely to stay longer alongside your teams because they have not purchased “just to see”, but to “keep going”.

A unique pricing. Fastest ROI.

Usage based. Flexible. No hidden costs.
$60for 1 user/month
$50for 1 user/month
Unlimited free observers
Start free now
MANUAL triggers
Monthly Tracked Users optional
No set-up fee
25,000 contacts maximum
$90for 1 user/month
$75for 1 user/month
Unlimited free observers
Start free now
REAL-TIME triggers
Monthly Tracked Users required
No set-up fee
Unlimited contacts
Push all your contacts to Successeve. Pay only for the active ones.
MTU - Monthly Tracked Users
Health Score
Lifecycle Dashboards
Add-on “Churn” included
Customer 360° Profiles
Upsell scores
Automated email campaign
Advanced Segmentation
Expansion pipeline
Unified Inbox
Try free now!

Positioning the Customer Success role in SaaS in 2023.

Inbox tool with emails notifications pulse tickets and more


You shouldn’t compromise on your way of doing business - adapt Successeve flexible customer platform after the specific processes of your business and customers.

High-touch customer success is complicated. Data in different systems, multiple internal and external stakeholders, complex processes, bespoke approaches for large clients, and aligning everyone around goals are just examples, and it takes time! Successeve solves these problems and more, enabling you to manage data, tasks and projects in a personalized manner.
Playbooks: Create clear, aligned processes to move your customer’s efficiently through the customer lifecycle. Prevent new team members from reinventing the wheel and have Successeve automatically manage what needs to happen, who needs to do it, and when it needs to be done.
Collaborative Inbox: Use Successeve Collaborative Inbox to collaborate cross-functionally across pre and post-sale teams to streamline processes and ensure customers reach their desired outcomes.


Self-serve customers are great - and supposedly requires less man-power. The reality of managing this process is a bit more arduous.

In order to ensure retention and maximize revenue,  it is paramount to work with clean data, defined processes and the right amount of personalized interactions with the customers.
Custom scores: Use Successeve Custom Score Builder to analyze customer segments evolution overtime. Scope product adoption based on account and user behavior, usage frequency, feature activation, NPS and more signals.
Workflows: Engage with your customers with automated e-mail campaigns based on customer behavior. Target specific segments of accounts and maximise your impact according to your customers' profiles and lifecycle stage.
Email campaign
Email campagne automation

No-Code integrations

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