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Increase your Depth of Usage

Increase your Depth of Usage

Make sure your customers are using 100% of your product to ease their success and foster their expansion.

How increasing your Depth of Usage?

  • Increase your depth of usage
  • Identify customers only surfacing your product value
  • Identify the customers that are the most involved in your product
Make sure your customers are using 100% of your product to ease their success and foster their expansion.

Our customers increased in average their product adoption by 50%

Your product is more than a simple magic button and can be used in many ways to deliver its value. Measuring how deep your customers are using it will help you run proper marketing and educational campaigns to increase your depth of usage.

Recommended views and triggers to Follow-Up

Playbook

  • High-touch customer entered in low depth of usage

Workflows

  • Low or Medium-touch customer entered in low depth of usage

Recommended Automation to Follow-Up

Segments

Per Depth Of Usage

  • Low
  • Medium
  • High
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