From Extreme Risk to Highly satisfied, your team will benefit from 6 levels of satisfaction to rank your customers sentiment.
Wether you choose to have a Pulse updated after each touchpoint, or on a regular basis such as once a month, it can help you get a good overview of your customers risk and satisfaction from the point of view of your team and make sure they are being engaged frequently.
Our customers increased in their average customer satisfaction by 50%
Playbooks - High Touch Customers
Segment Customers by Pulse