Score the health of your customers to prevent at-risk ones to churn and detect expansion opportunities.
Successeve advanced scores will allow you to grasp everything you need to know regarding your customers satisfaction, product usage and engagement - so that you can surface patterns of customers turning at risk and identify successful customers ready to expand their usage.
Adapt your customer management strategies to your customers actual success and product usage - in order to provide more value and help them reach their goals.
Identify customers that are stuck in their journey, and walk them towards their success by providing personalized support, education and training.